Privacy Policy

Website: hvac-pro.ca

Last updated: May 7, 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through this website.

Information We Collect

We may collect personal information that you voluntarily provide to us, such as:

Your name, email address, phone number, job title, address, and company name
Information from LinkedIn or other business platforms, if publicly available or submitted by you
Any other information you choose to share via our contact or lead capture forms
Information provided by phone, email, or during consultation calls

We may also automatically collect certain technical information when you visit our site, including:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring URLs
Location data (approximate)
Interactions with our forms, phone numbers, and ads

This data may be collected through technologies such as:

Cookies
Google Analytics
Facebook Pixel
Call tracking tools (e.g., dynamic number insertion for source tracking)

How We Use Your Information

We use the information we collect to:

Contact you in response to your inquiries or requests
Send relevant business information or marketing materials (only with your consent)
Improve our website, user experience, and service offerings
Understand how visitors interact with our website and advertisements
Track effectiveness of digital ad campaigns (Google Ads, Facebook Ads, etc.)
Follow up via email or phone regarding services you’ve shown interest in

Digital Advertising and Analytics

HVAC-Pro.ca uses third-party advertising platforms including:

Google Ads and Facebook Ads: for remarketing, conversion tracking, and interest-based advertising
Google Analytics: to monitor website performance and visitor behavior

These services may collect data through cookies, pixels, and tags to deliver tailored advertisements and measure their performance. You can manage your preferences using tools like:

Google Ad Settings
Facebook Ad Preferences
Your browser’s cookie settings or opt-out mechanisms

Cookies and Tracking Technologies

Cookies help us improve functionality and personalize content. You can disable cookies via your browser settings, but some site features may not work as intended if you do.

Sharing of Information

We do not sell or trade your personal information.

We may share your data with trusted third parties that help us:

Operate our website
Run advertising and analytics campaigns
Manage customer communications

These service providers are required to keep your data secure and use it only for the agreed-upon purposes.

Your Rights

As a user, you have the right to:

Access and correct your personal information
Withdraw your consent to receive communications at any time
Request deletion of your personal data, subject to legal or operational retention requirements
Limit cookie tracking through browser settings or opt-out tools

To exercise any of these rights, please contact us using the information below.

Data Security

We take data protection seriously. Our safeguards include:

Secure website connections (HTTPS)
Encrypted communications
Limited access to personal data on a need-to-know basis
Routine updates and monitoring for vulnerabilities

Despite our best efforts, no online data transmission can be guaranteed 100% secure.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of these sites. Please review their policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

HVAC-Pro.ca
Email: info@hvac-pro.ca
Phone: (437) 677-0074
Website: hvac-pro.ca